Hi, it’s me, and I’m complaining about something… Again.
Are we really all that surprised? But today I’ve come to complain about something that I can argue both ways because I have been on both sides, and I guarantee, you have too.
Being in a restaurant or store or location of some sort that is close to closing time:
I am a constant late-night shopper. I just find it easier because the stores are less crowded and I feel less pressure to rush to get in line.
On the side of being that person: Okay, hello, don’t be rude to me. Your sign says that you are open until 11 o’ clock. It is barely scratching the surface of 10:15. My money is just as good as the people who came in at 6:30, so what is the big deal? A sale is a sale. If you want to be mad at anyone, be mad at the person who made the sign outside that says the hours, not me. The person who is helping to stimulate your pay check by purchasing from your company.
I have also been on the other side, where I was the worker trying to close up shop.
On the side of the worker or server: Seriously, GFY. It is 12:45, we close at 1 and I just mopped that entire section of the floor that you are standing on and getting muddy once more. You couldn’t have come in, I don’t know? Say, an hour, or better yet, two hours ago, before I had already cleaned more than half of the store and made sure that I had everything looking perfect for whoever is opening tomorrow. I would also like to get home and now I have to wait on your stupid ass to mull around for a bit, maybe come to a decision before closing time, and then live with the fact that you might end up not getting anything at all. Seriously, choke and die. I would punch you in the neck if I thought there wouldn’t be repercussions.
So you see, I understand it both ways. I also understand that it’s still pretty much a lose-lose situation. There will always be people coming in ten minutes to closing time and I will always be pissed off about it. The next step in this process is acceptance and moving on, because I can’t have it both ways. I can’t be mad if I am that ass*ole to somebody else.